Terms of Service for Pellet LLC

Effective Date: March 25, 2026

Pellet LLC (“Pellet,” “we,” “our,” or “us”) provides water softener salt delivery and related services. By using our services, you agree to the following terms.

1. Services

We provide scheduled and on-demand salt delivery services, along with related customer support and billing.

2. SMS/Text Messaging

By providing your phone number, you consent to receive SMS/text messages from Pellet LLC related to your services.

These messages may include:

Appointment reminders

Delivery notifications

Service updates

Billing alerts

Customer support messages

Occasional promotions (if applicable)

Message Frequency: Message frequency may vary.

Message & Data Rates: Message and data rates may apply.

Opt-Out: Reply STOP to unsubscribe.
Help: Reply HELP for assistance or contact us at info@pelletsalt.com.

3. Customer Responsibilities

You agree to provide accurate information and ensure safe access to delivery locations.

4. Payments

Payment is due as agreed at the time of service. We may use third-party processors to handle payments securely.

5. Cancellations

Service appointments may be rescheduled with reasonable notice. Pellet LLC may adjust schedules due to operational needs.

6. Limitation of Liability

Pellet LLC is not liable for indirect or incidental damages or delays outside our control.

7. Privacy Policy

Your use of our services is also governed by our Privacy Policy:

https://www.pelletsalt.com/privacy-policy

8. Updates

We may update these Terms from time to time. Updates will be posted on this page.

9. Contact

Pellet LLC
Email: info@pelletsalt.com

By using our services, you agree to these Terms.